FAQs

The Pocket Mentor is your daily mental wellbeing toolkit that builds mental strength to thrive in the challenges of life. Taken from evidence based thought leadership in psychologies and neuroscience, the tools help build our growth mindset, self awareness, focus, motivation, confidence, resilience and empathy.

Most of us recognise in order to keep physically fit we need to proactively exercise regularly and we don't wait until we're injured until we start doing so. Why don't we treat our mental wellbeing the same way? Until now there's not been the support or resources. The Pocket Mentor 5 To Thrive provides a proactive daily mental wellbeing workout that takes 10 minutes to complete. This includes:
1. Mindful Moment: A daily breathing exercise
2. Intentional gratitude list
3. Empowering affirmations with a daily prompt
4. Today I... Reflective journaling
5. Value setting.
For every 10 days you complete these, we donate to plant a tree for you.

Back to physical fitness, if we stop exercising our fitness and strength deplete and we become weaker, it's the same too with our mind. That's why you'll find a Set Reminders feature in The Pocket Mentor app, so you can set a notification for each 5 To Thrive tool at a time that suits you to built it into a daily habit to robustly and continuously build your mental strength.

When we're physically injured we don't just keep going, we seek support for the best chance of recovery. Our Mindset Boosts provide this reactive support in the moment of a challenge. For example, say something's gone wrong, you select how you're feeling and The Pocket Mentor provides you a tailored solution so you can take the best next step.

Join our 7 day free trial and start thriving in the challenges of life

Short answer: All of us, we have members age 6-80!

Longer answer: Elise here, the founder of The Pocket Mentor. My quest began a few years ago after leaving University. I was lucky enough to get a job in the big wide world but soon found I was unprepared for the challenges of everyday life, from coping when something went wrong at work to motivating myself up in the morning. The more I spoke to others, the more I realised I wasn't alone... So, how was it possible for us to go through 14 odd years of formal education and still come out unprepared for the challenges of the real world?

What was missing? Mental strength and resilience education. Ta dah, The Pocket Mentor was born! I set out to fill this gap in our education and create a toolkit for young people, however... as I researched I noticed that mental strength and mental wellbeing is not only important but crucial for ALL of us... No matter our age, background or role.

We've had teens use it independently, teachers use it with their class, parents use it with their younger children at home, university students, adult professionals, and even my grandma!

No matter which path we choose in life, the greatest tool we have to help us succeed and be happy is our brain, yet we’re never formally taught how it works, how to look after it, or how it works best. The good thing is, it’’s never too early or too late to starting develop mental strength and mental wellbeing habits, no matter our age, background or role.

Whatever our start point, we can always improve - to enable our greatest tool, our brain, to work at it's best and help us thrive in the challenges of life and be resilient, confident and happy.

Please note, The Pocket Mentor is proactive and preventative mental fitness care and should not be used as treatment for mental health problems.

In one simple word… Science! Our toolkit is taken from the latest evidence based thought leadership and research in neuroscience, psychology mindfulness and stoic philosophy.

Any! Log in here on our website from a desktop, tablet or mobile.

Plus, download the iOS and Android app so your Pocket Mentor is always with you.

If you joined us via the App Store or Play Store, you manage your subscriptions in your device.

For ios: Go to Settings -> Your name: Apple ID, iCloud, Purchases & Media, Subscriptions

For android: Go to Settings -> Tap your profile icon, Payments & Subscriptions, Subscriptions

If you joined us via our website, you can cancel your subscription by logging into your Pocket Mentor account via the website. You can do this via your computer, tablet or mobile. To do this, simply log in at www.pocketmentorapp.com and navigate to manage subscription (in your profile). Click 'Turn off auto renew' and click save. This cancels your subscription and your access to The Pocket Mentor will run until the end of the billing period, so you can still enjoy our toolkit until then. If you wish to change your mind you can re-subscribe at any time, by turning auto renew back on and clicking save.

We sure will! In your 5 To Thrive wellbeing workout, each day you’ll receive a different mindful moment breathing exercise and a different affirmation prompt. We'll also be adding new Mindset Boosts. These are evidence based real time solutions to real life challenges. For example, processes for calming a worrying mind, pivoting from negative thinking cycles and focus tools to avoid distractions. Ultimately though, this is your app. If there are specific mindset challenges and topics you want help with, email hello@pocketmentorapp.com to let us know and we'll make it happen.

We've designed The Pocket Mentor to be easily easy to navigate and use. Throughout the app you'll see grey question mark circles, these are tool tips. Hover over or tap these for info on how to use each element. You'll also spot info on the benefits of each of our tools for extra motivation tool!

Here's a whistle stop tour of The Pocket Mentor toolkit features:

5 To Thrive - Your daily mental fitness workout. 5 tools that take just 10 minutes a day to complete.

On the Today page you'll find your 5 To Thrive tools:
1. Mindful Moment - A daily breathing exercise
2. Daily Thanks - Gratitude list
3. Affirmations - Empowering statements to build self belief
4. Reflection - Micro journaling about the day to note progress, reflect and refine for tomorrow.
5. My Values - Measuring and aligning your actions to your core values

Complete these everyday to proactively build your mental strength and fitness (just like you might do reps to build your physical muscles!) For every 5 days in a row you complete the 5 to thrive tools we donate for a mangrove plant to be planted on the north west coast of Madagascar for you. You can track your tree planting progress in the My Mind page.

Mindset Boosts

These are real time solutions to real life challenges. Browse the selection or select an emoji based on how you're feeling. The Pocket Mentor will tailor the best evidence based tool or process to help you with your current challenge.

My Mind

Here you'll your tree tracker, how far away you are from your next tree and your contribution to our mission to grow 1 million minds who grow 1 million trees.

Scroll down and you'll spot your 5 to thrive tracker which logs all of your daily inputs from your mental wellbeing workouts, so you can track your progress and reflect.

At the bottom of My Mind you'll see your saved favourites Mindset Boost for easy access.

Of course. We can tailor to the needs of each individual school, college or university, so that your students can get the most out of The Pocket Mentor. Use the contact form on the ‘contact us’ page to send an enquiry and we'll book a call in to see how our toolkit can best support your students and teachers.

All of the information and inputs on The Pocket Mentor is confidential. Nothing will ever be shared with any third party or other person. It's yours.

If you are an individual that would like to use The Pocket Mentor but truly cannot afford it, you can request a free account by filling out the form on the Contact Us page. We grant 100% of these requests.

While we operate a business, we believe that money should never be the reason why someone can’t gain access to The Pocket Mentor support.

No, you can cancel at any time you like! Tap ‘manage subscription’ in your app’s settings, or head to your 'Manage Subscription' page in the website.

You can access our 7 Day Trial by signing up via the website or apps.

It's completely risk free. Yep, you heard correctly! Risk free! If you don't enjoy or find value in the toolkit you can cancel your free trial at any point, payment for an ongoing subscription (monthly or annual) isn't taken until the 8th day.

Here at The Pocket Mentor, we don't have access to Apple's App Store's subscription or billing details to cancel or refund these purchases.

Apple App Store has a separate system for billing and payment information, we kindly ask that you visit Apple App Store customer care for more information on your account status and to arrange a refund: https://support.apple.com/contact

No worries, it happens! Head to the following link to trigger a password reset email: https://app.pocketmentorapp.com/password/reset

The set reminders feature empowers you to build the 5 to thrive toolkit into a robust helpful habit. You can set different reminders for each of the 5 tools at the days and time you want to use each tool.

Tap the menu in the top left corner, go to set reminders, tap the toggle for the tool you want to set a reminder for, set the days and time you want to turn the reminder on for and you're ready to go!

At the time the reminder is set for you'll receive a notification on your device which will lead you directly into The Pocket Mentor app.

This feature is only available on the apps, not the website version.

Our mission is to tackle two global challenges; the growing mental wellbeing crisis and climate change. So, we've twinned our 5 To Thrive daily mental fitness workout in The Pocket Mentor app with Eden Reforestation Projects. For every 5 days you complete the 5 To Thrive tools we donate for a mangrove tree to be planted out on the north west coast of Madagascar for you.

All you need to do is complete the 5 to thrive tools which take less than 10 minutes! You can track your tree planting progress in the My Mind page on both the website and apps. You'll see how far you are from your next tree, total trees planted by you and how your efforts are making an impact on our wider mission to grow 1 million minds who grow 1 million trees.

Wifi or 3/4/5G connection is needed to save your daily entries and watch our Mindset Boost content.

At any point during the day you can amend, delete and edit your entries in the affirmations, journaling, gratitude and value setting tool.

Simply head back into the tool page make the amendments you need and click save.

Each day at midnight your daily entries are logged and stored in the 5 To Thrive tracker which you can find in the My Mind page. Top tip, tap on the week view to reveal the monthly calendar.